Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number)
• Call recordings and transcripts (as authorized)
• Usage data and analytics
• Payment information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns and improve user experience

3. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. Our systems undergo regular security audits.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Call recordings are retained according to your subscription plan and applicable regulations.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

We may use third-party services that collect, monitor, and analyze data. These third parties have their own privacy policies addressing how they use such information.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure adequate safeguards are in place for international data transfers.

9. Contact Us

For any questions about this Privacy Policy, please contact us at: privacy@sharyx.com