Features / Workflow Automation

    Streamline Business Workflows with AI Automation.

    Trigger actions, create records, and automate processes based on conversation outcomes

    Workflow Automation

    Core Capabilities

    Event Triggers

    Trigger workflows from call events

    Multi-Step Flows

    Build complex automation sequences

    Third-Party Actions

    Connect to Zapier, Make, and more

    Conditional Logic

    Smart routing based on conditions

    24/7

    Availability

    Agents answer day and night

    Indic

    Language support

    Hindi, Tamil, Telugu & more

    API

    Open APIs

    REST APIs and webhooks

    CRM

    Integrations

    Connect your existing tools

    Popular Use Cases

    Sales Outreach

    Automate cold calls and follow-ups at scale

    Customer Support

    24/7 query resolution without wait times

    Lead Qualification

    Score and route leads automatically

    Problems We Solve

    Challenges and How We Solve Them

    Agents can only handle a limited number of calls per day

    AI agents handle many calls at once, 24/7

    Much higher call capacity

    Many leads never get a follow-up call

    Automated outreach with smart scheduling

    Every lead gets a follow-up

    Long hold times drive customers away

    Instant AI response with zero wait time

    Fewer abandoned calls

    Inconsistent service quality across agents

    Standardized AI responses with quality control

    More consistent customer experience

    Frequently Asked Questions

    Call completion, specific intents, sentiment changes, keywords mentioned, and many other call events.

    Native integrations plus Zapier and Make connections to 3000+ apps and services.

    Yes, our visual workflow builder lets you create custom automation without coding.

    Automate Your Processes

    Build your first automation workflow

    Try SharyX free for 15 days

    100 minutes of AI calls, ready-made agents and the full dashboard. No credit card required.