Features / Real-Time Transcription

    Real-Time Call Transcription AI Voice Agent for Sales & Customer Support

    Stream transcriptions in real-time for live monitoring, agent assist, and instant insights

    Real-Time Transcription

    Core Capabilities

    Streaming Text

    See words as they're spoken

    Live Monitoring

    Supervisors can monitor calls live

    Agent Assist

    Provide agents with real-time guidance

    Instant Analytics

    Real-time sentiment and intent detection

    24/7

    Availability

    Agents answer day and night

    Indic

    Language support

    Hindi, Tamil, Telugu & more

    API

    Open APIs

    REST APIs and webhooks

    CRM

    Integrations

    Connect your existing tools

    Popular Use Cases

    Sales Outreach

    Automate cold calls and follow-ups at scale

    Customer Support

    24/7 query resolution without wait times

    Lead Qualification

    Score and route leads automatically

    Problems We Solve

    Challenges and How We Solve Them

    Agents can only handle a limited number of calls per day

    AI agents handle many calls at once, 24/7

    Much higher call capacity

    Many leads never get a follow-up call

    Automated outreach with smart scheduling

    Every lead gets a follow-up

    Long hold times drive customers away

    Instant AI response with zero wait time

    Fewer abandoned calls

    Inconsistent service quality across agents

    Standardized AI responses with quality control

    More consistent customer experience

    Frequently Asked Questions

    Transcription appears within 200-500ms of speech, enabling true real-time monitoring and analysis.

    Yes, our monitoring interface shows live transcription alongside audio streaming.

    Real-time transcripts are refined after the call. Accuracy depends on audio quality and language; we measure it on your own calls during the pilot.

    Enable Live Transcription

    See conversations as they happen

    Try SharyX free for 15 days

    100 minutes of AI calls, ready-made agents and the full dashboard. No credit card required.