Features / Live Transfer

Seamless Lead Transfer with AI Calling Agent

Transfer hot leads and complex cases to human agents with full conversation context

Core Capabilities

Warm Transfer

Full context passed to human agent

Smart Routing

Route to best available agent

Priority Queuing

VIP customers get priority handling

Fallback Handling

Graceful handling when agents unavailable

24/7

Availability

Agents answer day and night

Indic

Language support

Hindi, Tamil, Telugu & more

API

Open APIs

REST APIs and webhooks

CRM

Integrations

Connect your existing tools

Popular Use Cases

Sales Outreach

Automate cold calls and follow-ups at scale

Customer Support

24/7 query resolution without wait times

Lead Qualification

Score and route leads automatically

Problems We Solve

Challenges and How We Solve Them

Agents can only handle a limited number of calls per day

AI agents handle many calls at once, 24/7

Much higher call capacity

Many leads never get a follow-up call

Automated outreach with smart scheduling

Every lead gets a follow-up

Long hold times drive customers away

Instant AI response with zero wait time

Fewer abandoned calls

Inconsistent service quality across agents

Standardized AI responses with quality control

More consistent customer experience

Frequently Asked Questions

The AI provides the human agent with a summary, transcript, and key information before the call is connected.

Configure fallback behaviors like scheduling callbacks, voicemail, or having AI continue the conversation.

Yes, define rules for when to transfer based on intent, sentiment, keywords, or custom conditions.

Perfect Your Handoffs

Set up intelligent call transfers